GarageDoor Pros: Automated Parts Ordering and Inventory Management

GarageDoor Pros is a garage door repair and installation company owned by Tony, operating for 8 years in the Phoenix area.

The Challenge

Tony frequently ran out of common parts (springs, cables, openers) and had to delay jobs or make emergency orders at premium prices. Conversely, he sometimes over-ordered and had excess inventory taking up warehouse space. The manual inventory tracking system was unreliable, and Tony spent hours managing parts orders instead of doing actual repair work. Job delays due to missing parts were costing him customers.

The AI Solution

Zen Companies implemented an AI-powered inventory management system that tracked parts in real-time, predicted demand based on historical patterns and seasonal trends, and automatically placed orders when inventory fell below thresholds. The system integrated with suppliers' systems for faster delivery and negotiated better pricing through volume optimization.

Results

• Job Delays: Reduced from 8% to less than 1%.
• Inventory Carrying Costs: Reduced by 30%.
• Emergency Parts Orders: Reduced by 85%.
• Job Completion Time: Reduced by 2 days average.
• Customer Satisfaction: Improved from 4.4 to 4.8 stars.
• Time on Inventory Management: Reduced by 75%.

"I used to spend my evenings managing inventory and making emergency parts orders. Now the system handles it automatically, and I never run out of parts. Jobs get done faster, customers are happier, and I'm actually making more money."