Precision Plumbing: AI-Powered Service & Scheduling

Precision Plumbing Services, a regional plumbing company with 35 technicians, faced challenges with inefficient scheduling, long customer wait times, and rising fuel costs. Their manual dispatch system often sent technicians on inefficient routes, leading to frustrated customers and overworked staff.

The AI Solution

We implemented an AI-powered dispatch and scheduling system that analyzes job complexity, technician expertise, real-time traffic data, and customer location. The system automatically assigns jobs, optimizes routes, and predicts parts inventory needs based on service history.

Leaner & More Efficient Business

• 40% Faster Response Times: Smart dispatching ensures the nearest qualified technician is assigned, reducing customer wait times dramatically.
• 30% More Jobs Per Day: Optimized routing and scheduling allowed each technician to complete more service calls.
• 95% First-Visit Resolution Rate: AI predicts required parts, ensuring technicians arrive fully prepared.

A Greener Planet

• 25% Reduction in Fuel Consumption: Efficient routing minimized unnecessary driving, cutting emissions significantly.
• Reduced Water Waste: Faster response to leaks and efficient repairs prevented thousands of gallons of water waste.
• Paperless Operations: Digital work orders and invoicing eliminated paper waste entirely.