ProPainters Inc.: AI-Powered Project Management

ProPainters Inc. is a residential interior and exterior painting company owned by Carlos, employing 5 painters and operating for 6 years.

The Challenge

With multiple painters working on different projects simultaneously, coordination was a nightmare. Carlos was constantly on the phone or sending text messages to coordinate schedules, track progress, and communicate with customers. Projects often fell behind schedule, customers were frustrated with lack of communication, and payroll management was complicated. Carlos was essentially working two jobs—painting and project management.

The AI Solution

Zen Companies implemented an AI-powered project management system that tracked all projects in real-time, managed crew schedules, sent automated customer updates, and handled payroll calculations. The system assigned painters to projects based on their skills and availability, tracked time spent on each job, and flagged any projects falling behind schedule.

Results

• On-Time Completion Rate: Improved from 65% to 92%.
• Customer Satisfaction: Increased from 4.1 to 4.7 stars.
• Time on Project Coordination: Reduced by 80%.
• Payroll Processing: Reduced from 4 hours to 30 minutes weekly.
• Projects Per Month: Increased from 8 to 11.
• Revenue: Increased by 22%.

"The project management system freed me from being a glorified dispatcher. I can now focus on quality control and business growth. My painters are happier because they know exactly what they're supposed to be doing, and customers love the regular updates."